Coronavirus statement

Commitment to Clean

As we welcome you back to our hotels around Miami, we are committed to providing you with a safe environment that aligns with expert protocols for working to defeat COVID-19.

Maintaining the sanitation of our rooms has always been a huge aspect of our hotel operations and our staff is dedicated to upholding the highest of hygiene and safety standards. We will actively monitor and evolve our solutions to ensure a continued focus on the health and safety of our guests and associates.

  • Public Spaces
    Starting with our public spaces, we are going above and beyond our normal protocols. We are cleaning surfaces with increased frequency, dedicated staff, and recommended cleaning agents.
  • Hand Sanitizer
    Hand sanitizing stations are being installed at hotel entrances and front desks. Social distancing signage in public spaces will be installed to remind our guests to maintain social distancing. We will be adding partitions at check-in to provide an extra level of precaution for our guests and our associates. In addition, we will install signs within our elevators allowing only two guests at a time.
  • Guest Rooms
    In our guest rooms, we have elevated our rigorous protocols to thoroughly clean all surfaces with hospital-grade disinfectants.